Returns & Exchanges
At Zinga! Entertainment, we want you to be thrilled with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn apparel with original tags attached. Whether the fit isn't right or you've changed your mind, our goal is to make your exchange or refund process as effortless as your style.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging, ensuring all Zinga! Entertainment garment tags and hygiene seals remain intact.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
Drop Off and Track
Hand over your package to any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing